terms of
service.

1. acceptance and eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent that you meet these requirements and agree to these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. account registration and security

You must create an account and select a role (collector or host/donor). You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us immediately of any unauthorized use.

3. service description

bottlr is a coordination platform that connects people who want to recycle beverage containers (hosts) with people who collect them for redemption (collectors). We provide tools to post pickup jobs, claim jobs, track completions, and view impact metrics. We do not employ collectors or hosts; we facilitate connections between independent participants. We are not a party to any transaction between users.

4. user conduct and responsibilities

Hosts. You are responsible for the accuracy of your posts (address, bottle count, schedule, notes). You must make bottles available as described and within the stated time window. You may not post false or misleading information.

Collectors. You are responsible for arriving within the pickup window, collecting bottles as described, and completing the handoff professionally. You may only claim one active job at a time unless otherwise permitted. You must complete claimed jobs or release them in a timely manner.

General. You agree not to: misuse the Service; harass, threaten, or harm other users; post fraudulent or deceptive content; interfere with the operation of the Service; circumvent any restrictions or security measures; use the Service for any illegal purpose; or violate any applicable laws or third-party rights.

5. ratings, reviews, and disputes

Hosts and collectors may rate each other after completed pickups. Ratings affect reliability scores and visibility. You agree to provide honest, good-faith ratings. Disputes may be submitted through the app or via our safety and contact channels. We may investigate disputes but are not obligated to resolve them or to take any particular action. Our resolution decisions (if any) are final.

6. earnings, payouts, and fees

Payout estimates shown in the app are approximations. Actual redemption value depends on redemption center rates, applicable regulations, and our fee structure. Fees and payout terms may apply to collectors and hosts and are subject to change. We are not responsible for delays, errors, or changes in redemption values.

7. no-show and cancellation

Hosts may mark a collector as a no-show if the collector does not complete the pickup within the agreed window. Repeated no-shows or cancellations may affect your account standing. We reserve the right to suspend or terminate accounts for abuse, fraud, or serious or repeated violations.

8. intellectual property

The Service, including its design, content, software, and branding, is owned by us or our licensors. You may not copy, modify, distribute, or create derivative works without our written permission. You grant us a non-exclusive, royalty-free license to use content you post (e.g., photos, descriptions) to operate and improve the Service.

9. disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE (AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. indemnification

You agree to indemnify, defend, and hold harmless bottlr and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your content, your violation of these Terms, or your violation of any third-party rights.

12. termination

We may suspend or terminate your account at any time for any reason, including violation of these Terms. You may delete your account at any time through the app. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (e.g., disclaimers, limitations of liability, indemnification) will survive termination.

13. changes to the service and terms

We may modify, suspend, or discontinue the Service or any part of it at any time. We may update these Terms from time to time; we will notify you of material changes by posting the updated Terms and updating the "last updated" date. Continued use after changes constitutes acceptance. If you do not agree, you must stop using the Service.

14. governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved in the state or federal courts located in Santa Clara County, California. You agree to the personal and exclusive jurisdiction of such courts.

15. general

These Terms, together with our Privacy Policy, constitute the entire agreement between you and bottlr regarding the Service. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. You may not assign these Terms; we may assign them without restriction.

contact

For questions about these Terms, use the contact form or the safety page.